Wednesday, October 10, 2007

Here are the two written letters we got from the repair shops. We first took it to the Host dealer where we bought it and the salesman that was there told us he felt it was a structural problem that Host should cover. He told us he was going to pass his findings on and give us a written statement. He was still employed by Host so I can understand why he didn't give us a written letter. We had fast gun tie downs put on from the beginning which I don't believe CAN be tied down too tight.

NEW ENGLAND R.V. COLLISION CENTER
21 TERMINAL PLACE
BROCKTON, MA 02301
(508) 580-8343
Fax (508) 580-8344

To Whom It May Concern:
One of our customers has recently brought in his Host pick-up camper. Upon inspection of the camper, there are no visible signs of collision in any way. The camper shows no sign of impact from the pick-up bed from bouncing or any signs of the spring loaded tie-downs being fastened too tightly.
When we opened up the body of the camper, we found a crack in the aluminum framing causing the camper to sag. Where the aluminum frame is cracked there are no vertical supports in that area. The broken frame is pulling down the supports of the slide room and cracking the sidewalls.
Our opinion is that there should not only be an increased amount of vertical supports but also a stronger frame to carry the weight of the camper itself.
We are writing to you to give you our professional feedback from the field.
Thank you for taking the time to listen and good luck with your future endeavors.
New England R.V. Collision Center